Support & Data Deletion

Kolo Verify · MyRenoWallet · Koloapp Technologies Pvt Ltd · Last updated 30 September 2026

This page applies to Kolo Verify (koloverify.com) and MyRenoWallet (myrenowallet.com and the MyRenoWallet app), both owned and operated by Koloapp Technologies Pvt Ltd. Where it says MyRenoWallet, it means both.

MyRenoWallet is owned and operated by Koloapp Technologies Pvt Ltd. Need help with MyRenoWallet, or want to delete your account and data? We're here. This page explains how.

Get support

For any question, issue, or request, email us:

Email support

support@koloapp.in — we usually reply within 1–2 business days.

Delete your account & data

You can ask us to delete your MyRenoWallet account and all the data associated with it at any time. To request deletion:

Request account deletion

This opens an email to support@koloapp.in. Send it from — or tell us — the email address you use to sign in, so we can verify the request. To prevent abuse, we confirm ownership of the account before deleting anything.

What gets deleted

When we action a deletion request, we permanently remove:

DataDeleted
Your account & login (email)Yes
Your project, budget, planner, and money entriesYes
Photos & documents you uploaded (floor plans, site photos, bills)Yes
Delivery, labour, and site-log recordsYes

We may retain a minimal record only where required by law (e.g. tax/accounting obligations) or to resolve disputes; this is kept no longer than legally necessary and is never used for any other purpose.

How long it takes

We action verified deletion requests within 30 days, and usually much sooner. We'll email you to confirm once it's done.